Welcome to the ORIGINAL Decorette Shop! It was established in 1973 in Portland Oregon by Laura and Louis Blake, and now by daughter Carol Winner who started the business with her Mom and Dad over 35 years ago. Her husband Roy joined the team in 1990. It takes special people to run a specialty store and we are proud of our people and their expertise in dealing with the complexities of cake assembly and the use of many tools of the trade.
Our people are extremely knowledgeable in this regard as well as in using candy making supplies. If you are puzzling over a problem, ask us. We’ll be glad to be of service. If we don’t have the answer we will do our best to find a solution.
- BBB: https://www.bbb.org/us/or/oregon-city/profile/kitchen-accessories/decorette-shop-the-1296-75002999
- Wweek: https://www.wweek.com/portland/article-18276-gift-guide-2011-foster-road.html
- Yellowpages: https://www.yellowpages.com/portland-or/bakeries
Contact Information
The Decorette Shop
5338 SE Foster Road.
Portland, OR 97206
503-774-3760 Local
1-800-728-CAKE Toll Free
1-503-771-9718 Fax
Email: info@thedecoretteshop.com
Wedsite: thedecoretteshop.com
Business Hours:
Mon-Sat. 9am – 5:30pm
Privacy Policy
The Decorette Shop does not sell, trade or buy any customer information. Any information you provide The Decorette Shop is only used for processing and shipping purposes. For your convince, customer information is kept in a secure database for returning customers. However if you do not want your information stored, please let us know. We will remove it from our database once your order has been processed.
A Note About Out-Of-Stock-Items
If a product is out of stock, we will ship what we do have and ship what is out of stock as soon as we can get it to you. If you do not wish us to ship any back orders please notify us when ordering.
Terms & Conditions
Terms: All web site orders must be paid for by credit card. For your protection, all orders can only be shipped to the billing address of your credit card. We accept Visa, Master Card, Discover and American Express.
Claims: Please inspect your shipment carefully upon delivery and count the number of cartons received. Any claims for damage must be made DIRECTLY WITH UPS OR OTHER CARRIER. Be sure to keep all packing material and outer cartons for inspection. All damage claims must be reported within 5 days.
Shortages & Returns: Any shortage claim MUST BE REPORTED BY PHONE DIRECTLY TO THE DECORETTE SHOP (1-800-728-2253 or 503-774-3760} WITHIN 5 DAYS OF RECEIPT. No credits will be allowed without prompt reporting and our written confirmation. Please check cartons and packing carefully prior to claim. No returns will be accepted, or credit issued without prior authorization.
We will not accept returns after 30 days from invoice date, or after a holiday for seasonal items. Edible products, open packs, special orders or used equipment/utensils are not returnable.
Special Request: All orders that require special handling or alterations to our standard products, must be placed live with one of our customer service representatives. Please call us directly so we can provide exactly what you need. (1-800-728-2253 or 503-774-3760).
Shipping Information
We ship via United Parcel Service (UPS) or US Mail (USPS).
Regular Delivery 2 to 7 business days.
All orders are charged at the weight of package and zone shipped to, It will be calculated at time of purchase so you can tell what shipping charges are.
Allow additional time for Hawaii, Alaska and U.S. Territories.
Orders are only processed on business days (Monday through Friday 9:00 AM to 5:30 PM Pacific Time) If the order is placed by 12:00 noon (Pacific Time), it will be processed that day. Orders placed after 12:00 noon (Pacific Time), will be processed the following business day.
Customer Service
Whether shopping in our store or on our Web site, we want you to have a pleasant shopping experience. If you have any questions about products, please do not hesitate to e-mail us at carol@thedecoretteshop.com or call us at 1-800-728-2253 and ask for a friendly service representative. We are also happy to help you with any baking or candy making questions you may have.